Orders:
1. How do I place an order on TORFEO?
To place an order on TORFEO, simply browse our products, select the items you like, choose the size and color (if applicable), and add them to your cart. Then, proceed to checkout, enter your shipping information, select your preferred payment method, and confirm your order.
2. How can I track my order?
3. Is my personal information secure with TORFEO?
4. Do you have a sizing guide?
5. Can I cancel my order after it's been placed?
Shipping & Returns:
1. What is your shipping policy?
TORFEO offer standard and express shipping options. Shipping fees and delivery times may vary depending on your location and the chosen shipping method. Please refer to our Shipping Policy page for more details.
2. What is your return policy?
3. Do you ship internationally?
4. What if I receive a damaged or incorrect item?
5. How can I return or exchange an item?
Payment:
1. What payment methods are accepted?
TORFEO accepts various payment methods, including direct bank deposit, major debit/credit cards (Visa, MasterCard, Verve), and payment on delivery option.
2. What is Payment on Delivery (POD), and is it available?
3. Can I change my payment method after placing an order?
4. How do I make a direct bank deposit for my order?
5. Is it safe to make payments online at TORFEO?
6. How can I request an invoice for my order or payment?
7. What should I do if I have payment-related issues or inquiries?
Others:
1. How do I contact Torfeo's customer support?
You can reach TORFEO's customer support team by emailing support@torfeo.com or through our Contact Us page on the website. We aim to respond to inquiries within 24-48 hours.
